NSB’s use of personal data
NSB takes matters of confidentiality seriously, not least out of respect for you as a customer. We process personal data strictly in accordance with the legislation in force at any time. You can find information about Norwegian data protection at datatilsynet.no
The data that NSB receives about you will be used to administrate our relationship with you and our attendant contractual obligations. These matters are regulated under section 8a of the Personal Data Act.
NSB aims to provide you, as our customer, with the best possible services, and we therefore want to offer you the opportunity of receiving other offers that we believe you will find interesting and to your advantage. If you register as a customer at "nsb.no/minside", you will be able to choose whether to receive further information from NSB and also what types of information. You can choose to receive only information about train traffic, such as cancellations and delays. If you consent to NSB using the information about you for marketing purposes, you will receive information about new products and special offers. We can also make you offers tailored to the information we have about you. In order to do this, we need to use the data we hold about you to create a personal profile. You are free to give or refuse your consent to the use of your details for marketing purposes and for creating a personal profile. You can withdraw your consent at any time at "min side" at nsb.no.
The information you provide will be used exclusively by NSB, which will be the data controller under the Personal Data Act. NSB has internal routines for the processing of personal data, and access to the data is protected by access controls and passwords. On occasion, NSB employs other companies to provide services, such as the dispatch and delivery of mail, responding to customer enquiries, incident logging, etc. In such cases, NSB will provide these companies with the data they need to perform the service, but they will only process the data on behalf of NSB and will not be permitted to use the data for purposes other than those ensuing from the contract with NSB. In other respects, your data will not be distributed outside of NSB without your consent, except where NSB is legally obliged to provide such data pursuant to section 19 of the Personal Data Act.
You have the right to be informed about what data is recorded about you, pursuant to section 18 of the Personal Data Act. If the data are incorrect, incomplete or irrelevant, you can at any time have them corrected, supplemented or deleted. You can do this by contacting NSB’s Service Centre on telephone + 47 23 62 02 60 or by sending an e-mail using this form.
At "nsb.no/minside" you can:
- view, edit or delete the data you have already save
- give us your consent to send you updated information, or withdraw consent you have previously given.