Apply for price reduction

You can apply for a price reduction for journeys less then 90 days back in time. This only applies on delays over 60 minutes for long-distance and over 30 minutes for other local trains.

Submit your application
AttachmentsPlease add only one attachment/image for each receipt
  • image of train ticket
  • image of taxi receipt
  • image of hotel receipt
  • image of other relevant receipt