Contact us

Questions? Here you will find information about matters such as refund, lost luggage and important phonenumbers.

  • If you have left something on the train by mistake, please contact Oslo Central Station, Trondheim, Bergen or Stavanger's Lost Property Office.

  • Information about our penalty fares and why these are charged.

  • In the event of a delay or cancellation, you are entitled a partial refund of the ticket or you may claim compensation for expenses (alternative transportation, etc.)

  • For support, train schedules or ticket information, please contact the NSB Customer Service, +47 61 05 19 10 – press 9 for information in English.

  • Visiting address

    NSB AS
    Schweigaardsgate 23
    0191 Oslo

  • Postal address

    NSB AS
    Postboks 1800 Sentrum
    0048 Oslo

  • NSB Customer Service

  • Switchboard