Contact us

Questions? Here you will find information about matters such as refund, lost luggage and important phonenumbers.

  • If you have left something on the train by mistake, please contact Oslo Central Station, Trondheim, Bergen or Stavanger's Lost Property Office.

  • Information about our penalty fares and why these are charged.

  • Please contact us if you want to apply for a price reduction, or compensation for expenses for alternative transportation or other expenses due to a delay or cancellation.

  • For support, train schedules or ticket information, please contact the NSB Customer Service, 815 00 888 – press 9 for information in English. Calling from outside Norway? Please try the following number: +47 61 05 19 10.

  • NSB main office address and phone numbers.

  • Visiting address

    NSB AS
    Schweigaardsgate 23
    0191 Oslo

  • Postal address

    NSB AS
    Postboks 1800 Sentrum
    0048 Oslo

  • NSB Customer Service

  • Switchboard

    (+47) 23 15 00 00