Contact us

Questions? Here you will find information about matters such as refund, lost luggage and important phonenumbers.

  • NSB Call Center

    For support, train schedules or ticket information, please contact the call centre, 815 00 888 – press 9 for information in English. Calling from outside Norway? Please try the following number: +47 61 05 19 10.

  • Feedback and refund

    If you need to claim a refund or compensation, give us feedback or a complaint, please fill in this form.

  • Left something on the train

    If you have left something on the train by mistake, please contact Oslo Central Station, Trondheim, Bergen or Stavanger's Lost Property Office.

  • Other inquiries

    NSB main office address and phone numbers.

  • Penalty fare

    Information about our penalty fares and why these are charged.

  • Information for agents