How to obtain tickets bought on nsb.no

Tickets purchased at nsb.no can be extracted from the ticket vending machine, app for iPhone, Android and Windows Phone, at a staffed station or Narvesen outlets.

Ticket vending machine

Are you picking up the tickets at one of our ticket machines, enter the pick up code reference number from your order. You will find the pick up code on the e-mail receipt and under "My purchases" at nsb.no.

App for iPhone, Android and Windows Phone

Do you have an iPhone, Android or Windows Phone, you can easily obtain your ticket  in the app, provided that you were logged on to your profile logged into your profile when you purchased your ticket on nsb.no. The app is avaiable from App Store, Google Play and Marketplace. The tickets will only be available on the phone or tablet you downloaded  your tickets onto, so please make sure the same device is with you on your journey. You must also make sure you have enough battery on your device for the entire journey.

Read more about our app for iPhone, Android and Windows app here.

Manned station or Narvesen outlet

You can retrieve your ticket from a manned station or at a Narvesen outlet. Please state your pick up code. You will find the pick up code on the e-mail receipt and under "My purchases" at nsb.no.

Here you can see if your station is manned or serviced by a Narvesen outlet.