Booking conditions
Here's an overview of NSB's travel and transport conditions
Buy a ticket before you board the train
It will cost NOK 40,- extra if you choose to buy your ticket onboard the train.
How to claim a refund and compensation
NSB customers who experience more than 30 minutes’ delay are entitled to a refund of 50 percent of the ticket price on most lines.
NSB's conditions of carriage
Conditions of carriage for passengers traveling with NSB.
NSB's refund conditions
Here you will find the refund terms and conditions for NSB's different ticket types and how to proceed in order to obtain a refund for your ticket.