Questions? Here you will find information about matters such as refund, lost luggage and important phonenumbers.
For support, train schedules or ticket information, please contact the call centre.
If you need to claim a refund or compensation, give us feedback or a complaint, please fill in this form.
If you have left something on the train by mistake, please contact Oslo Central Station, Trondheim, Bergen or Stavanger's Lost Property Office.
NSB main office address and phone numbers.
Apply for a refund of penalty fare? Send an enquiry to us.