Contact us
Questions? Here you will find information about matters such as refund, lost luggage and important phonenumbers.
NSB Call Centre
For support, train schedules or ticket information, please contact the call centre.
Feedback - NSB Service Centre
If you need to claim a refund or compensation, give us feedback or a complaint, please fill in this form.
Left something on the train?
If you have left something on the train by mistake, please contact Oslo Central Station, Trondheim, Bergen or Stavanger's Lost Property Office.
Other inquiries
NSB main office address and phone numbers.
Penalty fare
Apply for a refund of penalty fare? Send an enquiry to us.


